Shipping policy
Shipping Policy
At Travel GRND, we work hard to get your order packed and shipped as quickly as possible.
Order Processing
All orders placed before 5:00 PM Central Time (CT) are typically processed and shipped on the next business day.
Orders placed after 5:00 PM CT, on weekends, or on holidays will be processed on the following business day.
Please note that processing times may be slightly longer during holidays, product launches, or periods of unusually high order volume.
Shipping Times
Once your order has shipped, delivery times will vary depending on your shipping method and destination.
Estimated shipping times are provided by the shipping carrier and are not guaranteed. Delays caused by the carrier, weather, holidays, or other circumstances outside of our control may occur.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email with your tracking information so you can follow your package every step of the way.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing your order.
Travel GRND is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged, or if you believe it has been lost in transit, please contact us as soon as possible at travelgrnd@gmail.com.
We'll work with you and the shipping carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions regarding your order or shipping, feel free to reach out.
Email: travelgrnd@gmail.com