Refund policy

Return & Refund Policy

At Travel GRND, our goal is to offer premium-quality grinders at an affordable price. Because of the low cost of our products, all sales are final, and we do not accept returns, exchanges, or refunds for reasons such as:

  • Change of mind

  • Ordering the wrong item or color

  • Ordering the wrong quantity

  • No longer wanting the product

  • Normal cosmetic variations that do not affect the product's function

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders

We stand behind the quality of every Travel GRND grinder. If your order arrives damaged, defective, or incorrect, we'll make it right.

Please contact us within 7 days of delivery if:

  • Your grinder was damaged during shipping.

  • You received the wrong item or wrong color.

  • Your grinder has a manufacturing defect that affects its functionality.

  • The printed logo is peeling, missing, or significantly defective upon arrival.

To help us resolve the issue quickly, please email travelgrnd@gmail.com with:

  • Your order number

  • A brief description of the issue

  • Clear photos showing the problem

Once we've reviewed your claim, we'll typically send a replacement at no additional cost. If a replacement isn't available or another solution is more appropriate, we may issue a refund.

Cosmetic Variations

Our grinders are individually manufactured and inspected. Minor cosmetic imperfections, slight color variations, or small marks that do not affect the performance or functionality of the product are considered normal and are not eligible for replacement or refund.

Returns & Exchanges

Due to the nature and pricing of our products, we do not accept returns or exchanges.

Please make sure you've selected the correct color and quantity before placing your order.

Refunds

Refunds are only issued for approved claims involving:

  • Products damaged during shipping

  • Manufacturing defects

  • Incorrect items shipped by Travel GRND

If a refund is approved, it will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.

Need Help?

If you have any questions about your order or believe you've received a defective product, we're happy to help.

Email: travelgrnd@gmail.com

Product Use Disclaimer

Travel GRND products are intended and sold for use with legal herbs, spices, and other lawful materials only. Customers are responsible for complying with all applicable local, state, and federal laws regarding the possession and use of our products.